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”Where you find order, there is character”, said Doménico Cieri Estrada. You need both in order to recover your past due accounts..

Having a Past Due Accounts Checklist in your Accounts Receivables Department will bring the following benefits to you:

– It provides clear and strong support to define your internal collections strategy.

– It provides basis and foundation to evaluate the results of your collection agency or legal team hired by your Company.

– It provides ground to establish policies and procedures.

In particular I suggest you follow these aspects with regard to your past due accounts or those that are just due: balance, collection communications sent, number of communications sent, alert signals, date assigned to the collections agency or legal team, recovered amount and/or deductible. Remember that which you can measure can always be improved..

In the following checklist of accounts in collections, you will find the most common alert signals.  I suggest you take the measures most convenient to address those accounts showing these alert signals by immediately assigning them to a collections agency or your legal team.

You may request this Past Due Accounts in Collections Checklist at no cost to you at

As Thomas Mann once said, order and simplification are the first steps towards the mastery of a subject, the real enemy is that which we do not know”.

I wish you all the success in your past due accounts recovery!

Salvador Bañuelos

Sal is known internationally for the debt collection results he has provided to the freight transportation and import/export industries worldwide for the last 15 years. Author of "Credit and Collections in the Freight Industry Handbook" & "Credit & Collections Policy – Practical Guide”. He contributes to the industry with articles in the following leading magazines: T21 and Enfasis Logistica Contact him:  E-mail ,  Twitter ,  facebook,

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Copyright © 2020 AFS International, LLC. All rights reserved.