Author Archives: Sal Banuelos

Practical resolutions – increase your cash

We all start the new year with resolutions in different areas of our lives. The credit and collections department cannot be ignored when setting your objectives and resolutions for this year. I have put together a list of recommended resolutions: Establish recovery goals and objectives To establish recovery goals and objectives for this year, it is […]

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Speedy Response

To support and complement their collections department, many companies already use the services of collections agencies. Others rely on their attorneys for these matters. Whether you hire one or the other, it is very common to encounter the need for specific information or questions on their part: – Outstanding balance review – Supporting documentation to […]

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Hiring managers efficiently

Behind a great company, there are great executives who are guiding and supporting their employees to reach success. I do not know of any executive in any company or department who does not seek growth. Without regard to industry type, growth is that which most executives must have as a common goal. Credit and collection […]

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Five of the most costly mistakes

These errors generate the most losses for any cargo transport and logistics companies. 1. Failure to resolve any dispute early on. It is very common to experience delays in receivables when the clients are not satisfied with the cargo transport services provided whether due to a delivery delay, merchandise damage or a dispute on an […]

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Alert, Freight Brokers going away!

The new law “Moving Ahead for Progress in the 21st Century Act’’ or ‘’MAP–21’’ is already generating considerable impact among freight brokers in the United States, Canada and Mexico. The increase in the surety bond amount for freight brokers from 10 thousand to 75 thousand dollars has generated a considerable decrease in the number of existing brokers. According […]

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Process maps and their application

Did you know it is advisable to create a process map for each procedure or systems of procedures that are performed? And, did you know that this will create more communication and better understanding within your organizations just as the index page in a book? You must use a process map as your communication tool. A […]

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Pending Regulation for the Mexican Freight Intermediaries

The role of the cargo agent in the transportation and logistics industry is fundamental. This makes it incredibly difficult to understand why in this XXI century their activities have not been legally recognized, constituted or regulated by the Mexican government. Whose loss? The fact that the cargo agent is not regulated generates losses and uncertainty for […]

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Past Due Accounts Checklist

”Where you find order, there is character”, said Doménico Cieri Estrada. You need both in order to recover your past due accounts.. Having a Past Due Accounts Checklist in your Accounts Receivables Department will bring the following benefits to you: – It provides clear and strong support to define your internal collections strategy. – It provides basis and foundation […]

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How to generate a profit from your past due accounts. Plus, recover your money faster.

Some of our clients profit from past due accounts that have been assigned with our Agency. What does this mean? The amounts recovered are higher than those originally invoiced even when collection fees have been charged on a contingency basis. Our clients receive more than what they originally had charged for their transport service, sometimes generating […]

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Key Indicators in Collections

Executives and owners of companies today are focusing more than ever in profit margins. In the transportation industry, executives must invest time and money in closely measuring performance and results in detail and on a daily basis. In collections, time is money. What is collected or recovered this week is in major part a reflection […]

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How to get paid!

  If you are an owner operator, trucking company or a freight forwarder, in order to get paid without delay, you will need to produce the following: 1. Signed confirmation rate sheet 2. Signed Bill of Lading 3. Your invoice   Some companies will accept documentation electronically while others will request the original documents.   The […]

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